A store credit policy is a set of rules that governs how and when customers can use their store credit. While most major stores do not have official policies regarding their store credit, there are some common rules that many retailers follow:
- Store credit expires after one year from the date it was issued. A customer must spend all of the money in their account before the expiration date or else it will be forfeited by the business.
- Customers can only use one type of store credit per purchase. For example, if someone has two “20% off” coupons from two different stores but wants to buy something from both stores at once, they cannot combine them into one transaction because that would violate rule #1 above (see above).
- The minimum purchase required in order to use any kind of store credit is $10 (USD). This means that if a customer wanted to use their 20% off coupon on something priced at $15, they would have to spend an additional.